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Process

  • We are licensed Real Estate Agents in Virginia and are happy to help find a suitable short term rental. It is imperative you have an agent who is very familiar with short term rental regulations in our area as there are many rules to be aware of before you buy.

  • We screen guests thoroughly by getting to know them, the reason for their trip, and continuing conversations throughout their entire stay. Our track record for respectful guests is strong, but of course, no house is immune to the occasional reckless guest. In those instances, we work with either the damage deposit (Airbnb) or required purchased insurance (VRBO/Homeaway) to replace or repair any damage done during a guests' stay. In some instances, if we're not able to recover the full amount necessary of the damages done by a guest. If we're unable to collect damages from the guest or insurance, or the extraordinarily rare situation that the damages incurred surpass that dollar value, the owner is responsible financially for any additional cost incurred. We recommend researching and investing in insurance that will cover any extraordinary circumstances.

  • We have a checklist we are happy to share, but to start:

    • Internet or live cable television, or a way for guests to connect to internet

    • TV (i.e. Smart tv, Hulu Live, Apple TV, Roku, Sling, etc)

    • 2 sets of white sheets and two sets of towels (all white)

    • Electronic lock compatible with our systems (we can advise/provide/install)

    • Entire property dedicated to short term rental (not just one room)

    • Adequate comfortable seating and sleeping arrangements for guests

    • A place for guests to hang clothes and place a suitcase

    • Thoughtful, relevant decor

    • High speed internet

    • Fully functional home systems (HVAC, plumbing, electric, appliances, etc)

    • Hair dryers in each bathroom

    • Iron/ironing board

    • Appropriate window coverings

    • Vacuum and basic cleaning supplies for guest use

    • Onsite washer and dryer for guest and cleaner use

    • All utilities turned on and on auto-pay

  • We are happy to recommend and be available throughout the furnishing process. We also have a close relationship with some amazing short term rental interior designers that can take care of the entire process for you of set up we can put you in touch with.

Booking

  • We market on Airbnb, VRBO, HomeAway, Expedia, Google Vacation Rentals, and our direct booking website. We do use a state of the art pricing algorithm software, but by no means do we "set it and forget it". We regularly update listings and pricing manually (on a weekly basis) to tell the various platforms you'll be featured on and alert them to the fact that we are still active. We always want to get you top dollar, and that is our first priority. Our second is ensuring that vacancies are few and far between. We also work with various military contractors, insurance companies and relocation specialists to offer homes as short-term furnished rentals during low seasons. Every hosting platform has booking and processing fees that vary in amount, for which the owner is responsible.

Permits

  • We grow wherever our clients go! We have presences in Norfolk, Virginia Beach, Hampton, Georgia, Florida, New York and Colorado and are steadily growing.

  • In areas where a permit is required, you must have a permit or be willing to acquire one in order for us to work together. We are not willing to put you, our company or our other clients at risk by working on a property that is not properly licensed. We are happy to help advise on the processes in each city and can email you a guide of Hampton Road regulations. We also provide an option for our company to help with the permit process for a fee.

Pricing

  • We charge 20% for full service, hands off management plus a $100 per month restocking fee for all consumable supplies, including: replacement sheets and towels, air filters, batteries, and all consumable supplies for guests including paper towels, toilet paper, shampoo/conditioner, body and hand soap, trash bags, dish soap, and sponges. Owners are responsible for cost of utilities, maintenance, trash service (some localities require a private trash service, which will be the owner's cost) and lawn/ snow removal as applicable.